Understanding Computer User Frustration:

Computer Anxiety, Self-Efficacy, Computer
Experience: An investigation throughout a Computer
Science degree is a study by Doyle in Dublin.

Four Mechanisms Underlying Post-Adoption Phenomena

Four Mechanisms Underlying Post-Adoption Phenomena

Self-efficacy defined

Self-efficacy defined

Learning and activity systems theory

Article discussing activity systems theory and learning processes of farmers usin decision support systems.

Activity systems theory

A case study

New environment for learning and teaching

New environment for learning and teaching articulates some theories on learning and activity based ideas.

Elearning - what happened

This article questions what happened and why elearning has failed to take off identifying several false assumptions:

- if we have it - they will come
- digital natives will use it
- it will act as a change agent for learning

Masses of figures from America and focuses on a proprietary type survey.

Elearning - what happened

This article questions what happened and why elearning has failed to take off identifying several false assumptions:

- if we have it - they will come
- digital natives will use it
- it will act as a change agent for learning

Masses of figures from America and focuses on a proprietary type survey.

The "Models of Technology and Change In Higher Education" cross european survey in 2002 identified in one of the articles below indicates that promises of mass change and new dawn has not happened.

- Change is slow not radical.
- ICT use widespread but part of blend
- Academics doing more but with no real reqard.Low perceptions

Models of knowing, learning, delivering: an initiative to support staff development in the move to online delivery for learning

Models of knowing, learning, delivering: an initiative to support staff development in the move to online delivery for learning

Survey of art and design use of ICT

This article is fairly extensive.

Two step communication process

ScienceDirect - Computers & Education, Volume 36, Issue 1, Pages 1-100 (January 2001)

ScienceDirect - Computers & Education, Volume 36, Issue 1, Pages 1-100 (January 2001)

ScienceDirect - Computers & Education : Obstacles to the integration of ICT in education: results from a worldwide educational assessment

ScienceDirect - Computers & Education : Obstacles to the integration of ICT in education: results from a worldwide educational assessment

AJET 16(3) Torrisi-Steele and Davis (2000) - academics and educational designers in a team approach to online learning

AJET 16(3) Torrisi-Steele and Davis (2000) - academics and educational designers in a team approach to online learning

AJET 16(1) Ellis and Phelps (2000) - staff development for online delivery - action learning model

AJET 16(1) Ellis and Phelps (2000) - staff development for online delivery - action learning model

AJET 20(3) Robertson, Fluck, Webb and Loechel (2004) - classroom computer climate, teacher reflections - Australian schools

AJET 20(3) Robertson, Fluck, Webb and Loechel (2004) - classroom computer climate, teacher reflections - Australian schools

AJET 21(1) Challis, Holt and Rice (2005) - staff perceptions of technology in experiential learning

AJET 21(1) Challis, Holt and Rice (2005) - staff perceptions of technology in experiential learning is a small qualitative study but no theoretical framework.

AJET 21(1) Forster, Dawson and Reid (2005) - measuring preparedness to teach with ICT

AJET 21(1) Forster, Dawson and Reid (2005) - measuring preparedness to teach with ICT discusses the use of a questionnaire.

Teachers attitudes and beleifs

Teachers’ attitudes to and beliefs about web-based
Collaborative Learning Environments in the context of an international implementation (Vassilios Kollias a,¤, Nektarios Mamalougos b,c, Xenia Vamvakoussi c,
Minna Lakkala d, Stella Vosniadou,Computers & Education 45 (2005) 295–315) looks at the attitudes and beleifs of student implementing a collaborative learning environment.

Effective use of VLEs.

Effective Management of Virtual Learning Environments mentions "surveys
suggest that the technology is not being effectively utilised. This may be due to e-learning having grown in a bottom up way and many institutional strategies and policies focussing on targets for getting content on-line." but doesn't reference the statement. DOH!

Survey of ICT use in art and design

Survey of staff development in support of ICT in art and design provides a high level comprehensive view across 49 institutions

Oxford view on technology takeup

Takeup of learning technologies by academic teaching staff in '2002' looks at incentives across a number of universities.

LSTN VLEs in the Hospitality area.

Virtual Learning Environments in Hospitality, Leisure, Sport & Tourism – A Review states that of the 10 universities participating few had undertaken reviews of staff. It also states that "A key problem was seen as being the lack of basic IT skills amongst academic staff, which often hinders the acceptance and adoption of the VLE by individuals."

UWB survey

UWB survey of blackboard use shows some basic statistics but does not give any background to how it was surveyed.

Napier university - VLE use

Survey of VLE use at Napier university highlighted the types of componenets that elearning can take on webct and how it might be being used as simply a communication / publishing tool for course materials.

While I may be looking at barriers to use of webct/elearning there is a further research question on the 'pedagogical' effectiveness of the existing learning within webct. Converting materials for use on webct does not necessarily mean that the learning becomes more efective.

London Met survey

London Met survey of webct use

IngentaConnect Teachers and ICT: current use and future needs

IngentaConnect Teachers and ICT: current use and future needs is a survey ndertaken in Scotland

IngentaConnect Psychological developments in high technology teaching and learni...

IngentaConnect Psychological developments in high technology teaching and learni...

IngentaConnect Virtual concerns: restrictions of the Internet as a learning envi...

IngentaConnect Virtual concerns: restrictions of the Internet as a learning envi...

AJET 20(1) Wilson and Stacey (2004) - teaching the teachers to teach online

AJET 20(1) Wilson and Stacey (2004) - teaching the teachers to teach online is an HTML version of the following article
and talks about the factors involved in the diffusion of innovation and how staff development can cater for this.

What factors support or prevent teachers from using ICT in their classrooms?

I may have already earmarked this paper onWhat factors support or prevent teachers from using ICT in their classrooms?

Critiquing Theory of Planned Behaviour as a method to assess teachers’ technology integration attitudes

The politics of virtual learning environments: environmental change,

The politics of virtual learning environments: environmental change,conflict, and e-learning is a good example of a survey. Could be used as a basis for what I am undertaking.

This should be used

Challenging hierarchies: The impact of e-learning

Challenging hierarchies: The impact of e-learning examines some of the problems that staff encountered, including the lessons that they learnt through the design, development, and implementation processes of the module, and the subsequent modifications that were made.

Challenging hierarchies: The impact of e-learning

Challenging hierarchies: The impact of e-learning is a review from the university of Glamorgan.

Social Cognitive Theory Overview

Social Cognitive Theory Overview provides an overview on the work of bandura and others.

A measure of concern (possible already bookmarked)

Reluctant Professors Discover the Power of Web-based Tools is a survey of 30 academics in an american college when introducing web base learning.

Impact of online instruction investigates student perceptions using the stages of concern

Berge Collins Barriers Research

Berge Collins Barriers Research gives a list of linked american websites:

Online training in an online world undertook a survey within American organisations.

Barriers to Learning in Distance Education: Jill M. Galusha

Barriers to Learning in Distance Education: Jill M. Galusha is a studsy undertaken a tuniversity of Mississippi

The success of advanced learning technologies for instruction looks at human factors for learning technologies.

Do Students’ Approaches to
Learning Affect their use of ICT based materials

Educational developers

The Role of Educational Developers in the Expansion of Educational Technology explores how academic staff can be supported. Originates from Southampton university

Computer-Assisted Assessment: Staff Viewpoints on its

Computer-Assisted Assessment: Staff Viewpoints on its Introduction Within a New University documents issues and ideas at Glamorgan.

Online Learning as a catalyst

Online Learning as a catalyst explores the experiences of several lecturers within Griffith University as they engage in the design and development of online materials as part of the university’s flexible learning initiative.

On Being an Online Tutor

On Being an Online Tutor is a single tutors experiences from the university of Teeside.

e-Learning versus e-Teaching

e-Learning versus e-Teaching is a short article from the university of leicester looking at staff isssues.

Student IT Literacy Survey 2003-4 - Oxford University

Student IT Literacy Survey 2003-4 at oxford university is a statistical survey into usage.

Investing in Staff i-Skills

Investing in Staff i-Skills discusses the need of development.

Salford elearning survey

Elearning survey - salford

Edingburgh student survey

Edingburgh student survey

A Survey of Staff Development to Support ICT use

A Survey of Staff Development to Support the Use of Communication and Information Technologies in Art and Design is a paper produced in 2004 by UWIC, Cardiff

Key Findings from recent literature on Computer-aided Assessment

Key Findings from recent literature on Computer-aided Assessment provides a good template for a literature review.

Educational Technology Bibliography

Warwicks Educational Technology Bibliography provides some useful references

Models of Technology and Change

Models of technology and change is an international comparative study of use of ICT in HE.

NATFHE questionnaire

NATFHE questionnaire

MMU questionnaire

MMu survey questionnaire

Derby's Questionnaire

University of Derby questionnaire

Birmingham survey

Brimingham survey

King's college

King's college survey

Sample Questionnaire

Sample questionnaire for impact of ILT project

GLoucester webct use

Gloucester staff survey small survey of webct use.

Staff survey on duo

Staff survey on duo is a small survey undertaken by the HEA.

THE DEVELOPING IMPACT OF ILT

THE DEVELOPING IMPACT OF ILT: uses a 'descriptive survey'.

ALTO - Aberystwyth Learning & Teaching Online - Staff Survey

ALTO - Aberystwyth Learning & Teaching Online - Staff Survey is a web based questionnaire and asks about use of BB

Staff Survey Results 2003 Full

Northampton Staff Survey Results 2003 Full lists the results of a use of NILE

Psychological determinants

Intrinsic motivation

Intrinsic motivation

General

Seem to be identifying articles relaed indirectly to the topic

Systems that users want to use

building systems that users want to use

Intrinsic Motivation, Ease of Use and Usefulness Perceptions as Mediators in Computer Learning

Intrinsic Motivation, Ease of Use and Usefulness Perceptions as Mediators in Computer Learning compares various models.

SOCIAL COGNITIVE THEORY

Compeaus paper SOCIAL COGNITIVE THEORY AND INDIVIDUAL REACTIONS TO COMPUTING TECHNOLOGY:
A LONGITUDINAL STUDY^ discusses various studies associated with social cognitive theory.

Developing and Validating an Observational Learning Model

Developing and Validating an Observational Learning Model of Computer Software Training and Skill Acquisition

THEORIES WE USE: AN OVERVIEW AND ANALYSIS OF THEORY APPLICATION

THEORIES WE USE: AN OVERVIEW AND ANALYSIS OF THEORY APPLICATION IN
HUMAN RESOURCE MANAGEMENT

Ferl - Lowestoft E-learning Project

Ferl - Lowestoft E-learning Project is a summary of a project at Lowestoft.

The really really rough guide to e-Learning benchmarking in Higher Education

The really really rough guide to e-Learning benchmarking in Higher Education could provide some ideas.

E-learning at the University of Bristol

E-learning at the University of Bristol provides an overview of the issues at Bristol.

Survey of academic staff attitudes to and experience of new technology is the survey used by Brighton from Wolverhapmpton. It provides a descriptive / qualitative method for analising staff atttitudes with arious statements being made.

E-learning: The Facilitation of Learning and Associated Staff Needs

E-learning: The Facilitation of Learning and Associated Staff Needsgives another description of the issues but with little evidence toback it up.

BEST briefing papers - Staff structure & development for e-learning

BEST briefing papers - Staff structure & development for e-learning provides a general overview of the implication for staff.

Guide 2 e-learning: overcoming barriers (G070) - index - SENET

Guide 2 e-learning: overcoming barriers (G070) - index - SENET guide shows basic facts and figures for schools and FE.

Evaluating Teaching Staff Use of Learning Technologies across the University of Birmingham

Evaluating Teaching Staff Use of Learning Technologies across the University of Birmingham is an extensive staff survey undertaken in 2004. Approximately 330 staff out of 2265.

Student Barriers to Online Learning

Student Barriers to Online Learning: A
factor analytic study published in 2005 reports on a survey of 1056 students which looked at factors of admin, social interaction, academic, technical, motivation, time/support & cost/access.

Identifies several barrier factors.

Study Into The Effects Of eLearning on HE

A Study Into The Effects Of eLearning On Higher Education The Internet is a technological development that has the potential to change not only the way society retains and accesses knowledge but also to transform and restructure traditional models of higher education, particularly the delivery and interaction in and with course materials and associated resources. Utilising the Internet to deliver eLearning initiatives has created expectations both in the business market and in higher education
institutions. Indeed, eLearning has enabled universities to expand on their current geographical reach, to capitalise on new prospective students and to establish themselves as global educational providers. This paper examines the issues surrounding the implementation of eLearning into higher education, including the structure and delivery of higher education, the implications to both students and lecturers.

BARRIERS TO FACULTY ADOPTION OF E-LEARNING

BARRIERS TO FACULTY ADOPTION OF E-LEARNING Abstract:This paper is about barriers to adoption. We describe 2 projects of e-learning development conducted nearly in parallel in a French Business School and in 11 Mediterranean countries and compare the perception of barriers in the two groups of professors. A first attempt to explain the personal differences inside a group is proposed, using MBTI and teaching styles.

Computer Knowledge

Computer Knowledge: Report from a Student Self Evaluation reports the results of a self evaluation survey of computer skills taken by students in introductory courses in the Department of Technology
and the Department of Family and Consumer Sciences at Illinois State University.

Theory of Reasoned Action

Theory of Reasoned Action describes in overview with a list of useful references.

Technology Acceptance Model

Technology Acceptance Model: "An enhanced technology acceptance model for web-based learning."

Roger Clarke's Innovation Diffusion Theory

Roger Clarke's Innovation Diffusion Theory is another brief overview of diffusion theory.

A linked page references page provides further info.

Diffusion of innovations -

Diffusion of innovations - Wikipedia, the free encyclopedia provides a background to diffusion theory.

USER ACCEPTANCE OF INFORMATION

USER ACCEPTANCE OF INFORMATION
TECHNOLOGY: TOWARD A UNIFIED VIEW packs together all the previous ideas on TAm and TPB. It needs to be compared with task technology fit.

The Theory of Planned Behavior

Thisis Ajzen's 1991 paper on The Theory of Planned Behavior.

Perceived Behavioral Control, Self-Efficacy, etc

Perceived Behavioral Control, Self-Efficacy, Locus of Control, and the Theory of Planned Behavior1

Abstract: Conceptual and methodological ambiguities surrounding the concept of perceived behavioral
control are clarified. It is shown that perceived control over performance of a behavior,though comprised of separable components that reflect beliefs about self-efficacy and about controllability, can nevertheless be considered a unitary latent variable in a hierarchical factor model. It is further argued that there is no necessary correspondence between
self-efficacy and internal control factors, or between controllability and external control factors.

TAM - Taking a Position

Taking a Position: A Reinterpretation of the
Theory of Planned Behaviour provides a critical review of version 1

Implementing eLearning Programmes for Higher Education

Implementing eLearning Programmes for Higher Education is a literature review undertaken in 2004 and has a section on th eimplicatins for lecturers.

Higher education staff experiences of using web-based learning technologies

Higher education staff experiences of using web-based learning technologies

this article sets out to address the question of how staff experience the incorporation of such technologies into their educational practice. The study focuses on an initiative involving four institutions in South and West England that aimed to encourage the strategic development of WBL resources in health and welfare professional education programmes.

Redefining the classroom

Redefining the classroom:

Literature review

Review of Literature on the Use of
Information and Communication Technology in the context of Careers Education and Guidance

The first literature review was undertaken in February 2003. The amount of
specific literature relating to the use of Information and Communication Technology (ICT) in careers education in schools and colleges was limited.

The initial review, therefore, drew on the findings from studies that focused on the use of ICT in the broader context of learning. Although not exhaustive, it aimed to provide an analysis of key historical and contemporary data concerning the barriers to the uptake and use of ICT by teachers. In particular, the review was designed to inform an external evaluation of the ‘Connecting Careers and ICT’ publication and the associated Careers Education and Guidance (CEG) website.

What motivates teachers to use ICT?

What motivates teachers to use ICT? is a paper which relates to the one below and articulates the survey undertaken.

What factors support or prevent teachers from using ICT in their classrooms?

What factors support or prevent teachers from using ICT in their classrooms? mentions TAM in relation to a survey of ICT.

Blackwell Synergy: Br J Educ Technol, Vol 31, Issue 4, pp. 307-320: Teachers and ICT: current use and future needs (Abstract)

Blackwell Synergy: Br J Educ Technol, Vol 31, Issue 4, pp. 307-320: Teachers and ICT: current use and future needs (Abstract)

Education of teachers

Integration of ICT

Obstacles to integration looks at implementation within secondary schools at a countrywide level.

EBSCOhost Electronic Journals Service

EBSCOhost Electronic Journals Service

May already have marked this longitudinal survey for difusion theory.

Diffusion of Innovations, by Everett Rogers (1995)

Diffusion of Innovations, by Everett Rogers (1995) is a review of the article / book prodiced in 2003.

A Prospective and Retrospective Look at the Diffusion Model

A Prospective and Retrospective Look at the Diffusion Model describes how the diffusion theroy can be applied to sustainable developments.

Diffusion of Innovations Model -- Rogers and Scott Report

Diffusion of Innovations Model -- Rogers and Scott Report

Diffusion of Innovation

Diffusion of innovation This longitudinal survey looks at three organisational environments over four decades it references rogers origianl work.

Legris's critical survey of TAM

Legris's critical survey of TAM is a useful background document.

Perceived performance - TTF

Perceived performance and the usse of task technology fit.

Task Technology Fit

Task Technology Fit offers a slightly different view of the same arguments.

Determinants for perceived ease of use

Determinants for perceived ease of use is an accompanying text for the TAM-2 paper mentioned below. Importantly it lists the questions that were used (yippee).

Article

TAM-2

A theoretical extension of the technology acceptance model expands the technology acceptance model to include some aspects of social influences.

REFLECTIONS ON TECHNOLOGY ACCEPTANCE IN HE

REFLECTIONS ON TECHNOLOGY ACCEPTANCE IN HE discusses the aceptance of technology and describes TAM2.

This is further defined in A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal
Field Studies

An Empirical Testing of the Theory of Planned Behavior in Explaining IT Adoption

An Empirical Testing of the Theory of Planned Behavior in Explaining IT Adoption looks at Azjdens model in relation to E-TAM.

Conclusions were:

"In spite of these limitations, the study contributed in several ways as mentioned above. Some additional general observations about TAM/TPB models can be made. The TAM is a baseline and simple model that is useful in predicting attitude and intention, as has been observed many times in research; however, the TPB model is also important and more general in nature, as introduced in the constructs SN and PBC. Among these constructs, PBC is the most significant across all IT products. This is in consonance to the observation made by Karahanna et al. (1999), that addition of the perceived behavioral control (PBC) construct may provide further insights and increase the explained variance of the theoretical model of technology adoption."

Task Technology fit and self efficacy

Task Technology fit and self efficacy

TAM and the internet

TAM and the internet examines the relationships between the TAM constructs in some of the research that purports to explain the variance in the acceptance of different information technologies.

It amends the original artefact slightly to fit in with the requirements of the study.

The role of structure, patterns, and people in blended learning

The role of structure, patterns, and people in blended learning

Theory of User Acceptance of Information Technologies

Theory of User Acceptance of Information Technologies: An Examination of Health care professionals

Application of TAM

Application of Technology Acceptance Model to a Knowledge Management System provides an example of how TAM can be applied in a research study.

Extending the Technology Acceptance Model

Extending the Technology Acceptance Model to Account for Social Influence:

The Technology Acceptance Model (TAM) represents an
important theoretical contribution toward understanding IS usage and IS acceptance behaviors [6, 19]. However, as noted by several IS researchers [cf: 4, 5, 6, 9, 14], TAM is incomplete in one important respect: it doesn't account for social influence in the adoption and utilization of new information systems. Davis [4] and Davis et al. [6] noted that it is important to account for subjective norm (SN),the construct denoting social influence. However, they
observed that the conceptualization of SN based on TRA
(Theory of Reasoned Action) has theoretical and
psychometric problem

HEFCE : Teaching initiatives : TLTP Review of the Computers in Teaching Initiative (CTI) : Residential Seminar: 25-26 March 1998

HEFCE : Teaching initiatives : TLTP Review of the Computers in Teaching Initiative (CTI) : Residential Seminar: 25-26 March 1998 highlights some of the concerns and will act as a starting point for the case study.

Teaching with Electronic Technology

Teaching with Electronic Technology provides some useful links to explore.

Theory of Planned Behavior (Ajzen)

Theory of Planned Behavior (Ajzen) is a summary

Stories of teacher alienation

Stories of teacher alienation: a look at the unintended consequences of efforts to empower teachers

This article presents and analyzes the stories of three teachers/teacher teams who participated in a grant program
designed to empower teachers to integrate technology innovations in their classrooms. Instead of experiencing
actualized empowerment, these teachers/teacher teams ultimately experienced alienation. From these stories, two sources of alienation are identified: (1) resources obtained by teachers through grant acquisition can disrupt the egalitarian teacher culture, and (2) increased subjective empowerment and pressure afforded by grants can lead to an escalation of existing conflicts. Overall, the teachers experienced alienation when their initial, subjective sense of empowerment was undermined by the teacher culture and/or administrative decisions.

Why Change? Addressing Teacher Concerns toward Technology

Why Change? Addressing Teacher Concerns toward Technology

An Examination of the SoCQ

An Examination of the Stages of Concern Questionnaire reviews the findings of an earlier study confirming problems in utilising the format as it currently stands. Recommendations include amalgamating a couple of the areas and asking 'qualitative' type questions to elicit further data.

Designing questionnaires

A general introduction to the design of questionnaires for survey research. is a useful guide to the above.

STAGES OF CONCERN questionnaire

This IJET Articles (November, 2002) - v3,n1 [ISSN 1327-7308] highlights the stages of concern questionnaire extensively trialled in the states to investigate introduction of innovation within teaching. It might form the basis of the questionnaire i am undertaking.

Getting the search terms correct

The last week has been somewhat frustrating in trying to define the criteria for the literature search. My initial thoughts were to have a series of clearly defined words or phrases which could be applied across some of the common search engines and which would create a list of articles etc.

The criteria originally included:
- elearning OR educational technology
AND - "higher education"
AND - resistance OR barriers OR attitudes OR perceptions
AND - staff

IN last 10 years.

However while this worked relatively well in some areas the criteria was in itself ether too limiting or too free e.g. articles would be brought back for education rather than higher education.

Further work required perhaps simplifying the process. Disapointing as wanted to finish this to place into the project specification. Also need to identify a set list of journals and/or publishers to search. This will include dialog@ although acces to the material is limited.

role of teaching staff

Virtual seminars and their impact on the role of the teaching staff

Teaching staffand academic researchers tend to cite the reasons for introducing computer supported collaborative learning in pedagogic terms,plus the need to provide transferable skills.The focus of this paper is the current demands on teaching sta ffin UK Higher Education and the impact these demands have when teaching through electronic resources.The reported research into the changing role of the tutor was initiated through work on the ASTER Project (Assisting Small-group Teaching through Electronic Resources)http://cti.psy.york.ac.uk/aster.The ASTER Project,funded through the UK Teaching and Learning Technology Programme (TLTP)phase 3,aimed to explore how Communication and Information Technology (C&IT)can assist students and lecturers in making the most of small group-based learning and to promote and support e ffective change in educational practice.Our conclusions and findings, based on the use of Virtual Seminars within a Higher Education Psychology department,suggest the need for increased financial support for additional sta ffdevelopment and training in the use of C&IT.It was also established that there is a need for tutors to maintain full support for students in the move to an increased use of technology in their learning.

Perceived Behavioral Control,

Ajzen's article covering Perceived Behavioral Control is perhaps one of the most important ideas on why academics behave diferently in relation to educational technology.

Virtual education in universities: a technological imperative - Br J Educ Technol, Vol 32, Issue 5, pp. 511-523

The article Virtual education in universities: a technological imperative - Br J Educ Technol, Vol 32, Issue 5, pp. 511-523 provides a fairly succinct interpretation of some of the issues and has a section on the impact on the teaching environment.

Emerald FullText Article : The use of the internet in higher education

This is the full reference for the articleEmerald FullText Article : The use of the internet in higher education. Onl;y looked at the references before.

Emerald FullText Article : The use of the internet in higher education

The article Emerald FullText Article : The use of the internet in higher education has some interesting references